Supply Chain Solutions – Customer Case Study

Celebrating our one year anniversary with Secretlab

This month sees the one year anniversary of our work with gaming chair manufacturer, Secretlab.

Secretlab approached The NX Group looking for a solution for its UK distribution along with warehousing and fulfilment – all with a highly specific service level requirement. NX proposed a  bespoke package to address these specific needs and were excited to be awarded the contract. 

As we come to the end of our first year working together, we continue to work closely with the team at Secretlab to ensure all fulfilment and service level requirements are continually met.

Jeremy Ng at Secretlab said: “After working with The NX Group for a year now, we have been really impressed with their flexibility, responsiveness and can do attitude.  We believe that communication is key to understanding our business and its needs and NX has excelled in this.  With the great partnership built between both parties, it enables us to deliver the service and high standards we require to our customers.”

Nick Cowap, Commercial Manager at The NX Group commented: “Secretlab are an excellent client to have on board.  We pride ourselves in building key relationships with our customers and really getting to know their business to ensure we provide the best possible solutions for their needs. We hope this is the first year of many to come of our partnership with Secretlab and we look forward to helping their business grow further in the years to come.”

To find out more about The NX Group’s work with Secretlab read our case study here.

For more information about our company, you can also follow us on LinkedIn and Twitter via @thenxgroup.

Complete Logistics Solution

Many of our customers utilise more than one service from The NX Group often choosing to store their goods in our warehouse facilities, use our preferential parcel networks for standard or outsized goods via our e-com facility as well as taking advantage of our distribution and same day courier services.

Contact Us

If you would like to find out more about the services The NX Group offer, please email us or give the team a call on 01604 217855.