We’re excited to share that our Managing Director, Neil Powell, recently sat down with Michael Ostroumov on the Chain Reaction podcast by FLOX. In this insightful conversation, Neil explores what sets The NX Group apart in a highly competitive logistics market, and why trust, service and consistency matter more than ever.
A Niche Approach to 3PL Logistics
Based in Northamptonshire, NX is a secure logistics and warehousing provider offering next-day delivery across 90% of the UK. In the episode, Neil outlines how we’ve built a loyal client base by staying focused on what we do best: secure logistics, operational integrity, and hands-on, personalised service.
“When one of our drivers turns up, they’re not just delivering a box – they’re delivering trust.”
From our fully in-house team – drivers, warehousing, customer service – to our tightly controlled logistics network, NX is built around delivering peace of mind, especially for fragile and high-value items.
Competing on Service, Not Just Price
Neil doesn’t shy away from the realities of today’s market from post-Brexit disruption, economic uncertainty and the constant pressure to cut costs. But instead of racing to the bottom, NX has taken a different path: doubling down on premium service.
Whether it’s clear communication, accountability or fast, dependable delivery we believe these are the qualities that build long-term partnerships. As Neil shares in the podcast, consistency is our real competitive edge.
The Role of Technology (and AI) in Modern Logistics
The conversation also dives into how AI is reshaping logistics, not by replacing people, but by empowering teams with better data, visibility and decision-making tools.
At NX, we work closely with clients to understand what data they really need, and how to provide meaningful insights – not just dashboards for the sake of it.
“AI is here to elevate performance, not eliminate people. It’s about making our service sharper, faster, and more transparent.”
Why This Conversation Matters
As Neil puts it, logistics is about people, not just parcels. The way we show up for clients, partners and each other, has a real impact. In a sector often driven by price comparisons and race-to-the-bottom tactics, we’re proud to take a different route.
To find out more about the themes raised you can listen to the full podcast episode here:
Thanks to Michael Ostroumov and the FLOX team for a fantastic conversation and shining a light on what really makes supply chains tick.
How NX can help
The NX Group deliver highly secure supply chain solutions that ensure our customers’ products are always safe in our hands.
We offer a flexible suite of secure logistics and warehousing solutions for goods that require an extra level of care, with an emphasis on exceptional service and performance. Our secure warehouse facilities and one-touch distribution solutions deliver peace of mind for our customers, allowing them to focus on growing their business and brands.
We provide an efficient and highly secure solution for the movement and storage of your goods, using our dedicated fleet, drivers, and warehouse team.
To find out how we can help you with a bespoke solution that fits your business requirements, get in touch with our sales team on sales@thenxgroup.com or 01604 217855.
